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08-23-2020 08:56 PM in
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08-23-2020 11:16 PM in
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08-24-2020 11:30 PM in
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08-25-2020 12:11 AM (Last edited 08-25-2020 12:12 AM ) in
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08-25-2020 06:49 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-27-2020 08:53 PM in
Galaxy JIt's because of Firmware Problem from Past firmware Updates from Samsung ! Wait for Proper Bug Solving Update from Samsung !
Till Then Follow Below Steps
1) Turn ON Reduce Animation Option
2) Uninstall/Disable Unwanted Apps ( Briefing, S Internet, Google Play Music, Google TV and Movies, One Drive, SmartThings, Wearables, Unused Good Lock Modules ....)
3) Disable Game Launcher
4) Turn off Auto Brightness
5) Use Google Apps in Default Factory Versions
6) Clear Memory in Device Care twice an hour
7) Disable Auto Sync (Turn On When Needed)
😎 Use Device in Medium Power Saving Mode
9) Mobile Data and Battery Restrictions for all apps by Click App Info ( Long Press An App) (MUST)
10) Put All Apps In Sleeping Mode
11) Clear Recent Apps
Just Make Sure that don't rush More apps while Using Mobile !
I Followed Above Steps, Restart Problem Solved 👍
If Solved, Accept this Comment as Solution by Clicking 3 dots !
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08-30-2020 04:25 AM in
Galaxy J
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