all of a sudden why I cannot able to adjust the sound & I am hearing a lot of scrambling sounds while listening to music, gaming or in YouTube, and also during any playback even during ringtone. why?
We really apologize for the inconvenience caused. We would suggest you to kindly follow the below mentioned steps:- - Go to Settings > Accessibility > Hearing > Mute all sounds > Enable it and then Disable it. - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
