port not works

[madannayak]

in my j7 prime .. when plugin ear phone only left speaker is play right is not work.. in every earphones this happens the.. same.. pls suggest me

[sammobile001]

if port is damaged then there will be no sound output. check in with the service center

[madannayak]

but in every earphones one left speaker is works

[sammobile001]

either the jack doesn't support

[sammobile001]

can you give me earphone pics

[madannayak]

3.5 jack bro.. it's own headphon... but in every earphones its happens the same

[Devv_007]

Check your earphone's left/right sound balance in accessibility and balance this if it is unbalanced.

[madannayak]

all settings are ok.. but still happens

[admin_]

We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you.

[madannayak]

when we wl get next android update