playstore app doesn't work

[IMCV]

In my phone samsung j7 prime playstore app doesn't work. what did I do to work playstore app again ? Please help me. 

[Ařpît]

clear cache and data

[IMCV]

I already tried but it doesn't work

[Ařpît]

concern service centre

[IMCV]

k

[Anonymous]

Try keeping your phone in "Safe mode" and use it for few hours.