reddy143
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02-23-2019 11:20 AM in
Galaxy J
Please suggest how to reset pattern lock for secure folder
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admin_
Expert Level 5
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02-25-2019 04:38 PM in
Galaxy J
Thanks for being with Samsung and sharing the concern. We would like to inform you that kindly reset device and take data backup before reset but secure folder data will be lost. We would like to offer some troubleshooting the steps to overcome the issue:
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
Be sure to hit ♡ when you find an answer that works for you.
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
Be sure to hit ♡ when you find an answer that works for you.