my phone get down while system update, and its updating to 27% and stops....

[Salman_Yaman]

My old samsung galaxy j8 notified for system update, and i download and put for update. While the updates ita loaded to 27% and getting switch off. Its continued until the phone gets switch off. I went to the shop and gave them, after 2 days they inform it can't be well. What i do?... 

[ѵօϲɑӀ4ӀօϲɑӀ]

Goto another shop, Its a 50-50 chance.

[hedgehog]

this is latest j8 update firmware kindly flash ur device via odin tool to prevent update hang
use string wifi or internet connection and not on mobile data

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Perform below steps to restart your device:- 

- Hold down the volume down key and the power button simultaneously for 7 seconds. Your device will restrt and display the Samsung logo.

- Follow standard charging procedure i.e; please charge the device in switch off condition for a minimum of 10 minutes. 

If the above steps didn't bring much luck to you kindly visit the autorised Samsung service center.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support