Original topic:

my phone contacts are merging with each other automatically. anybody help

(Topic created on: 02-14-2018 10:10 PM)
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nikhilk
Beginner Level 2
Options
Galaxy J
my phone contacts are merging with each other automatically. anybody help
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7 Comments
BharatAhir
Active Level 4
Galaxy J
my also merge
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MAB
Active Level 5
Galaxy J
Same here, I lost few of my contacts due to this problem.
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nikhilk
Beginner Level 2
Galaxy J
i have 2 more J7 max , installed with the same applications. but contacts are not merging in these two.
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roshini96
Active Level 8
Galaxy J
open this👉 http://bit.do/samsung-app-link-download
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nikhilk
Beginner Level 2
Galaxy J
what is this?
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rebeljai143
Active Level 6
Galaxy J
same
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admin_
Expert Level 5
Galaxy J
Thanks for reaching out to the Samsung support communities! We would like to inform you that the contacts issue is due to the whatsapp. Kindly follow the below steps to overcome the issue:

- Uninstall and re install the whatsapp.
- Navigate to contacts>>3 dot>>settings>>contacts to display>>custom contacts>>uncheck the whatsapp.
- Don’t use “Merge Contacts” option from Contact Settings.
- Kindly check for the device software update.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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