my easy mute ,smart alert option is not working

[RManja]

Hello there,

I have a Samsung Galaxy j7 prime 2 mobile,easy mute and smart is not at all working...Someone kindly help me...I have even rebooted it...My mobile has updated to the latest software on August 9th..

[Mittuvichu]

Hi dear,
Have you used these features before? Where these features working before the software update?

[RManja]

I was not aware of this feature until recently.

[Mittuvichu]

have you turned on these in the settings?

[Anonymous]

flash your same firmware from service center...

[RManja]

how?

[Anonymous]

go to Samsung service center, they will do that

[suryakantshamr]

good post

[kalpananag]

Thanks for sharing your views.