Original topic:

messages isn't responding

(Topic created on: 10-12-2018 06:06 PM)
271 Views
pankajjoya
Active Level 4
Options
Galaxy J
8 Comments
Galaxy J
same problem with Samsung A8+
Nishitkohli
Expert Level 4
Galaxy J
clear cache and reset app preference by going to setting apps
Galaxy J
have done but no response
Goutamv
Active Level 7
Galaxy J
same in my j6.May Samsung know this problem and solve it which messages app update.
SVR1
Active Level 3
Galaxy J
same problem with note 9
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Jackie1982
Active Level 7
Galaxy J
Rakshith A Jakati: A beautiful rainy day in Bangalore and guess what ...the best time for Timelapse and Hyperlapse..and the complete video is shot with my Samsung Galaxy Note 9 using DJI Osmo mobile 2 Gimble....please SUBSCRIBE MY YOUTUBE CHANNEL
https://youtu.be/XHl831SriY4
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sumitnsinha
Active Level 6
Galaxy J
same with a9 pro.
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admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> Message >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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