Original topic:

memory getting full??

(Topic created on: 10-03-2018 05:31 PM)
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anurag22
Active Level 7
Options
Galaxy J
my galaxy j7 2016's internal storage getting full without installing any app what to do to free my internal storage??
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4 Comments
SiddhuU
Active Level 4
Galaxy J
move the files from internal memory to SD card

files (images, video, songs, documents)
Jackie1982
Active Level 7
Galaxy J
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anurag22
Active Level 7
Galaxy J
i'll see it but there is one condition u will have to gift me note 9😂
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to suggest you kindly follow the below mention steps to free up the Internal storage:

- Move the Audio, Video, Images and documents to SD card. Open My files>>Select file>>3 dot>>Move to SD card.
- Move downloaded App to SD card. Navigate to settings>>Apps>>Select app>>Storage>>Change>>Move to SD card (If option is available).
- Navigate to settings>>Device maintenance>>Storage>>Clear now.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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