Original topic:

loudspeaker turns on automatically during calls without pressìng any key

(Topic created on: 09-13-2018 06:37 PM)
11000 Views
deepak1023157
Beginner Level 3
Options
Galaxy J
Sometimes when I am on a normal phone call (Outgoing or Incoming), speakers turns on it's own. If i look at phone, the speaker icon is not "GREEN" (which means it wasn't pressed). I have to press the speaker icon once and nothing happens because at that time the phone starts loud speaker (Which is already turned on) and then i press it again to turn it off and everything is back to normal. 

During a single call this can happen multiple times.

I am not sure what's wrong. I installed a Call recorder app previously, but then uninstalled it (Thinking it might be creating that problem), but the problem still persists. 
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12 Comments
Mani845
Active Level 3
Galaxy J
sometimes it also happens with..... it is due to proximity sensor......
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drona1
Beginner Level 2
Galaxy J
I am also having same problem
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Mani845
Active Level 3
Galaxy J
trying reset ur handset.... I also do this now mine is working fine
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Garrysingz001
Active Level 3
Galaxy J
i too faced the same issue on my s9+ u should clear cache and force stop the phone app and then reboot it'll solve the issue 😊
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imran2nt6
Active Level 5
Galaxy J
same problem in my Samsung galaxy s9 plus
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Maitriji
Beginner Level 4
Galaxy J
same problem I am fail in my Samsung Galaxy A8 plus 2018 model. automatically loudspeaker on when I am calling anyone it's so irritated.
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Jackie1982
Active Level 7
Galaxy J
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admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Dhruv4U
Beginner Level 2
Galaxy J
Hi,

I am facing automatic loudspeaker on issue during live calls on my Samsung S23 Ultra.
Any solution for this.
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