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01-07-2018 05:44 PM in
Galaxy J
Hey friends! i have an issue in my j7 pro.. its not getting instantly locked with password as i hit the power button. i have already turned on the instant lock feature in settings. is this common to everyone with j7 pro, or i am havibg a faulty machine.
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Rohitz
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01-07-2018 07:08 PM in
Galaxy J
Nope mine working fine till now..☺
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01-07-2018 07:17 PM in
Galaxy J
😣😭😭does it locks instantly when you press power button?
Rohitz
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01-07-2018 07:24 PM in
Galaxy J
yes sir..🙂
Navas
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01-07-2018 07:25 PM in
Galaxy J
If you are activated smart lock... Please deactivate it.. Then check
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01-07-2018 07:39 PM in
Galaxy J
its not activated till now
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01-08-2018 03:58 PM in
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.