j7 pro display touch problem

[Kiranhg]

samsung galaxy j7 pro after update handset was very slow and then display touch was very late process to work.. notification bar was couldn't access many more times.

[Arif007]

i do agree

[Arif007]

issue started ever since i updated recent given version in Samsung j7 pro....

[patel0867]

https://youtu.be/LfgA8RDDpGE

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[s01gautam]

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[ajayhadiyel]

i am also agree

[admin_]

Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

If still issue persist, we would suggest you to visit nearby Samsung Service Center so service engineer will examine your device physically. Please find service center details in the link provided http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you.