Original topic:

j7 prime show contents without unlocking

(Topic created on: 09-22-2018 09:31 AM)
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theperfect
Active Level 1
Options
Galaxy J
guys when locked my j7 prime suddenly while using an app and then unlock after a while it shows the inside page of the app i was using at the time of lock my phone....and then its asking for password or fingerprint......rather it shouldn't show a little bit of content of any app.....so dear SAMSUNG plz fix this.....
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3 Comments
Jackie1982
Active Level 7
Galaxy J
Ramadevara Betta Ramnagar one of the beautiful place near Bangalore.....Sholay movie shooting spot after 43 years

https://youtu.be/8Z-fwHrjfmw
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admin_
Expert Level 5
Galaxy J
Thanks for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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theperfect
Active Level 1
Galaxy J
j7 prime showing the home page even when locked.....play some music 》then lock the phone 》press power key to unlock 》 then slowly slide to unlock.....it will show the home page.....what's this samsung....plz fix this we don't want anyone stranger to see our homepage without our permission
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