j7 prime problem .

[bapan17]

i bought j7 prime last year and it is now in the warrenty period . Main proboems of my phone are ..
1. charging problem __
battery charging is very slow and when it goes 88% then it falls down to 81% then it tooks a lot time to 81% to 100% .
why the charge is decreasing while the battery charging ?
2. display problem ..
there was a light fades in the sides of display

3. ghost app problem ...

please give me solution of the problems....
Can the service centre guys fix it ?

[Ronald]

I too facing the same problem. Have ur problem solved? plzzz reply the solution

[bapan17]

are you facing fade display problem ?

[ItsPreeT]

plz solved this

[Arukuwal]

facing same problem

[bapan17]

are you facing fade display problem ?

[Arukuwal]

yes

[bapan17]

do you go to service centre ?

[muneet]

data cable problem

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).