j7 prime phone brightness problem

[rishi434]

Some times my j7 prime 2016 phone brightness has been suddenly increasing and it doesn't control please give me suggestions

[iAnsh]

Turn off auto brightnesd

[imMadhurjya]

j7 prime have no auto brightness mode😂😂

[rishi434]

how

[iAnsh]

Settings>display>brightness>turn off auto brightness

[rishi434]

no gys it doesnt show auto brightness, it will work on only when i restart the mobile

[hell5warri0r]

j7 prime doesnt have auto brightness sensor

[admin_]

Thanks for being a part of Samsung community. Would like to tell you kindly follow the steps below to resolve your concern:-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.

[rishi434]

thank u for responding..

[Hedan]

brightness suddenly increase sometimes .when lock and ON it put back to normal.