Original topic:

j7 prime or developer option not showing after update

(Topic created on: 10-28-2020 12:26 PM)
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lovejeet
Active Level 6
Options
Galaxy J
Hello samsung (Developer option is not enabling after update showing that no need to enable already enable , but nothing their ) already messaged regarding this please check if someone new is reading this I do all the steps , but not reseting the device i has a lots of things or have sort of memory to transfer or reseting the dvice . This problem i used to facing after update my device , please ask your software developers to roll out an update or fix i had saw couple of my friends facing same issue after updateing their devices ? Or can you remotely control my device or can check the problem ? Thank you
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3 Comments
cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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lovejeet
Active Level 6
Galaxy J
thank you i wil
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wfgergrhtjtutu
Beginner Level 2
Galaxy J
I have same developer problem please fix that I requested to company
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