Original topic:

j7 prime brightness bug

(Topic created on: 01-14-2018 05:08 PM)
246 Views
ranveerkahlon
Active Level 1
Options
Galaxy J
i am using j7 prime since from 1 month the phone good but i am facing a problem that my brightness automatically become high
hope samsung u will fix it soon
thanku
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3 Comments
s01gautam
Active Level 6
Galaxy J
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
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sai3072
Beginner Level 2
Galaxy J
Tried all the things but still issue is there
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