Original topic:

j7 prime battery has some serious issues

(Topic created on: 10-03-2017 10:05 PM)
478 Views
roshan
Active Level 4
Options
Galaxy J
100% charged battery lasted for only 11 h
with screen on timing of 5h.
Earlier battery used to last for more than 24 hours. It has got some serious issuesef2f5c81-2262-4065-80fb-57b391826450.jpg
674c20a2-8694-4ff1-8cff-9810d7d8fd22.jpg
0 Likes
12 Comments
nikhil123
Active Level 7
Galaxy J
send error reports to Samsung.
0 Likes
admin_
Expert Level 5
Galaxy J
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

0 Likes
sonu1990
Active Level 4
Galaxy J
when u will update samsung j7 prime on battery charging issue problem?
0 Likes