how we solve the problem of finger print sensor in my phone .pls help

[oreo0129]

Fix it

[Ehsank]

what is the issue exactly?

[oreo0129]

when i open my fingerprint option they show.me error occured.

[Ehsank]

since when this issue started, and are you not able to use fingerprint to unlock ur phone?

[oreo0129]

yes

[Ehsank]

go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then Do visit service centre as last option is only service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

[oreo0129]

then my fingerprint will work

[Ehsank]

once try dear it will get resolved

[oreo0129]

It's not working

[Samsung_Support1]

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