Original topic:

help me out for my custom os update

(Topic created on: 05-31-2020 10:24 PM)
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kashyap1
Active Level 3
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Galaxy J
Dear samsung tech,
    Can u help for this update bcse that's why my mobile auto switch off and not open without press 3 key of volume, power and minimize key ..

And also some apps auto stopped when I open this and some option not working now..

Pls hlp me for this...

Thanks,
Manish kumar
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9 Comments
Galaxy J
Hi Mr. Manish

I understand your concern. Please follow the instructions given on the website below to resolve the issues on your phone.

Link: https://firmwarehome.com/how-to-use-samsung-smart-switch-for-firmware-restore-samsung-devices/

Note: If you have personal data on your phone, you are required to backup them using Smart Switch in order to restore them after the system restore.

Thank you.
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kashyap1
Active Level 3
Galaxy J
Hi,
Samsung team,
I try your link process but no any update done for custom update..

I try update after switch off my phone 5 hours but no update done for reference pls find attached digital..

thanks,
Manish kumar
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kashyap1
Active Level 3
Galaxy J
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Galaxy J
Hello Mr. Manish,

I understand your concern. If the above step fails, I recommend you to perform the alternative method to resolve the issue.

Download SamFirm on your Windows PC: https://samfirmtool.com/

Extract the files using WinRar: https://www.win-rar.com/start.html?&L=0

On your phone tap Settings, About Phone and copy down the Model Number.
And, Tap Software Information, Service Provider SW Ver. Copy down the CSC code according to your region. For more info, Refer here: https://forum.xda-developers.com/android/general/samsung-android-csc-phone-tablet-t2949229

Launch SamFirm Tool and Fill them accordingly,

For Model, Type your Phone model number.
For Region, Type your CSC.

Check "Auto" Box

Tap Check Update. And Tap Decrypt Automatically and Tap download.

Once finished, Download Odin Tool from here: https://odindownload.com/

Now boot your device in to Download mode as you've done previously. Connect your device to your computer. Now Odin will detect your device in the corresponding USB port.

Open the folder that you've previously downloaded ROM for your device via SamFirm.

Tap BL button and locate the downloaded file which starts from "BL_XXXXXXXXXX". As same as tap AP, CP and CSC files and add them to Odin. Once done, Tap Start. Wait for process to complete.

Once done, Exit the Odin Tool and let your phone alone for 15 minutes to 30 minutes. And then, Setup your phone and enjoy!

I hope this helps.

Thank you.
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kashyap1
Active Level 3
Galaxy J
I try this link option with download smart switch app with pc but when I click on emergency update so it want the emergency code..
so help me out for this also for reference pls find attached digital..
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kashyap1
Active Level 3
Galaxy J
dear team,
pls help me on this I try this option but when I download the ROM file for my mobile android 8.1 and I fetch this on Odin so it's not show in Odin software..

Thanks
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kashyap1
Active Level 3
Galaxy J
will try then reply you
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kashyap1
Active Level 3
Galaxy J
can you help for this installation bcse I have not computer so how I install this update for OS custom in my J7 MAX mobile
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kashyap1
Active Level 3
Galaxy J
ok will try on free time
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