Original topic:

galaxy j7 2016 Battery charging problem

(Topic created on: 01-18-2018 09:57 AM)
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Nitish202
Beginner Level 2
Options
Galaxy J
Battery take lot of time to full charge, it take 3hours 30miute to 4 hours. Charging speed is very slow after 70% or 75% .I have reset our phone to solve this problem but problem has not been solved yet.
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5 Comments
tonystark
Active Level 7
Galaxy J
same problem bro
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s01gautam
Active Level 6
Galaxy J
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admin_
Expert Level 5
Galaxy J
Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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161197
Active Level 1
Galaxy J
j72016 oreo update?
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Arpitjain
Active Level 1
Galaxy J
try changing the uSb cable that you use for charging and use original charging adapter and a new original usb cable
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