Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :- 1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. 2) Kindly go to settings>>apps>>download manager>>storage>>clear data. 3) If still issue persist please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you.
