fingerprint scanner doesn't work

[sandy21]

fingerprint scanner doesn't work properly..

[Kalpataru]

Go to service center

[sandy21]

thanks

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[sandy21]

j7 prime series is very poor for
fingerprint issue .