Original topic:

error

(Topic created on: 10-04-2018 01:57 PM)
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suryavenkat
Active Level 4
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Galaxy J

5ec8b5b4-c5cd-46a3-8237-5462a6a23b31.jpg

I can't able to update my gallery because that GALAXY APPS is not opening ...please do something ...
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4 Comments
Galaxy J
https://youtu.be/tsP6XLZ7Epo



watch full video
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Galaxy J
here is solution
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suryavenkat
Active Level 4
Galaxy J
super ...thanks bro
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admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! We would like to inform you to follow the below mentioned steps to resolve your concern:-
- Go to settings>>Apps>>3 Dots>>Show system apps>>Galaxy App>>Storage>>Clear data.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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