tiger123
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02-27-2018 06:30 PM in
Galaxy J
guys have you face the problem related to the camera in the j7 prime. I'm getting spots on the photograph captured by the front camera specially in night.
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AbhijithSB
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02-27-2018 06:32 PM in
Galaxy J
Are you referring to image noise?
tiger123
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02-27-2018 06:35 PM in
Galaxy J
yes bro you are absolutely right
tiger123
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02-27-2018 06:35 PM in
Galaxy J
I am referring the image noise
AbhijithSB
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02-27-2018 06:41 PM in
Galaxy J
Its normal in low light, front cameras have small sensors and have less quality.
AbhijithSB
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02-27-2018 06:42 PM in
Galaxy J
You can use a third party camera app and try to denoise it further, but that might reduce the sharpness and detail.
admin_
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02-28-2018 03:36 PM in
Galaxy J
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/