Original topic:

after the oreo update the new disappointing thing is the charging problem,

(Topic created on: 02-01-2019 08:31 AM)
274 Views
SGhsH
Active Level 1
Options
Galaxy J
My mobile j7 max is too.. slow charging its minimum takes 7-8 hours to get full charge...😢😭
Very bad "Samsung" I'm disappoint.
8 Comments
Shiv9564
Expert Level 5
Galaxy J
Right
0 Likes
soumik123
Active Level 6
Galaxy J
many users got these same problem samsung should launch a bug fix update for j7 max
0 Likes
Arbaaz
Active Level 10
Galaxy J
Change your cable.
0 Likes
SGhsH
Active Level 1
Galaxy J
i do this but nothing change
0 Likes
Galaxy J
Visit Service center and do the 0 level format and update the orio update. may be ut will work.
0 Likes
VichuCr7
Active Level 6
Galaxy J
dont worry Samsung will provide patch for the update soon
0 Likes
admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to inform you that this handset is enriched with the best available features. Kindly follow the below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Check whether UPS (Ultra Power Saving) mode or PS(Power saving) mode is activated (if yes Deactivate it during charging).
3) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulated dust/waste material.
4) Kindly follow the standard charging procedure (Charge your device for 150 minutes on switch off mode).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

sakshamnagar
Active Level 6
Galaxy J
nice
0 Likes