Original topic:

Wifi bug in j7max

(Topic created on: 08-04-2018 12:48 AM)
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mihidum
Active Level 3
Options
Galaxy J
there is a bug in my 4n. when ever its in sleep mode my wifi connection drops and stops all downloads. i have put always on wifi option though.
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2 Comments
admin_
Expert Level 5
Galaxy J
We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:-

- Open settings>>Connections>>Data usage>>Restrict network>>Disable.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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mihidum
Active Level 3
Galaxy J
thanx
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