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01-30-2020 10:27 PM in
Galaxy J
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01-30-2020 10:34 PM in
Galaxy J
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01-30-2020 10:34 PM in
Galaxy J
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01-30-2020 10:37 PM (Last edited 01-30-2020 10:37 PM ) in
Galaxy J
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01-31-2020 05:17 AM in
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01-31-2020 05:42 PM in
Galaxy JHi there,
Please follow below mentioned steps in order to resolve the issue:
- Perform reset setting (Setting> General Management> Reset>Reset setting).
- Run the device in safe mode and check the issue.
For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members

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02-11-2020 10:01 PM in
Galaxy J
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02-25-2020 09:17 PM in
Galaxy J