Original topic:

VOLTE function problem

(Topic created on: 10-17-2017 12:07 AM)
234 Views
joybindu
Beginner Level 2
Options
Galaxy J
hello, I can't make video call to any number but can receive. what is the problem can be! i tried a lot in setting option, it shows that in the mobile network setting there is VOLTe call option does not functioning.... what can i do
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3 Comments
ANILDAS
Beginner Level 2
Galaxy J
i m also facing same problem. please any one help me. how to resolve this problem ????????
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Swarna
Active Level 2
Galaxy J
at 1st make simple voice call. after call is connected you see a sign of video call in dialer screen. then press it. opposion party should accept video call request. then you will be connected with video call
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admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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