Original topic:

Screen wakeup problem while got notifications.

(Topic created on: 05-29-2018 07:20 PM)
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TechGig
Beginner Level 2
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Galaxy J
When I get notifications like Text messages,WhatsApp messages or any notifications. my mobile screen not at all getting wakeup(Not lighting up mobile screen). please help me and one more there is no notification light also.
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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