I face some problem dont know why it happen all the time and if i need to visit service center or not!
after sleeping I always use my phone under the bedsheet and after few time the screen back button work automatically. and touch also. after few moments i noticed that the back touch button and touch menu button(left bottom of the device) not working.
is there anyone who faced same problem? or i am the one? and if it is a serious issue am i need to visit service center or a simple software update can fix this problem??? @Admin
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences. 2) Run your device in Safe Mode to check the issue. 3) Keep updating the device if any available. 4) Take full data back up and reset the device. Be sure to hit ♡ when you find an answer that works for you.
