Samsung Galaxy J7 Prime

[Aman012]

I have my Galaxy J7 Prime in which when i open apps like messages phone or other applications which is pre installed or i install from play store they show app isn't working what can i do

[Aman012]

reply please

[SrajTech]

Create a backup and factory reset your phone.
These issues are caused by third party apps.
After factory reset the issue will be solved for sure.
please accept as solution, if it helps

[Aman012]

if this problem doesn't resolved by factory reset then what can i do

[SrajTech]

This will work, don't install any local third party app which takes all permissions of your phone.
By chance if problem still persists then visit service center and reinstall the software.
please accept as solution,if it helps.

[Aman012]

Samsung account create karke usme backup kru Samsung account m backup krne se saare contacts backup to ho jayenge na

[SrajTech]

ha
create whatsapp backup also and for media files ie. photos, videos and pdfs, transfer them on your pc or some other phone, then instantly factory reset your phone.
After that setup everything transfer back all media files, contacts and WhatsApp.
If phone heats up then switch it off for 10mins and then start using your phone.

[Aman012]

Samsung experience service is not working and when i go to do backup it says you have no data please give me a solution

[Anonymous]

Just do a factory reset of your phone. It'll help you resolve this issue. But do keep a backup all your important data before factory resetting your device as it'll erase all the data from your phone in order to give you a fresh start.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support