Original topic:

RESTARTING ERROR

(Topic created on: 09-07-2020 09:08 PM)
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pandatabhi
Active Level 5
Options
Galaxy J
Hey members i accidentally dropped my device since it has an removable back so it's battery came out of it there is no sign of physical damage but after that my device is restarting itself within 30 minutes plzz help me out. 
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5 Comments
Ehsank
Expert Level 5
Galaxy J
bro better to visit service centre, may be some physical damage inside phone which is no visible to you
its a matter of physical inspection
Anonymous
Not applicable
Galaxy J
go service center ..this is only the procedure
veer
Expert Level 5
Galaxy J
Go to service center brother
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Galaxy J
Take a tooth brush and use some Acetone or Petrol to clean your Battery connector of phone (The pins where Battery is getting connected) and Battery connectors itself. And try of not solved, Goto Service canter.
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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