amitvishal
Active Level 5
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11-30-2018 03:01 PM in
Galaxy J
When I get call, my phone rings but I am not able to see any call in my screen. Screen remains same as it was before call, it just rings nothing else.
What to do?
Should I reset my phone?
Is there any problem after reseting?
What to do?
Should I reset my phone?
Is there any problem after reseting?
- Tags:
- J7(2016)
3 Comments
ankujadhav
Active Level 4
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11-30-2018 03:40 PM in
Galaxy J
no problem do reset
al7
Active Level 2
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11-30-2018 03:50 PM in
Galaxy J
claer dialer data ,not solved go for safe mode ,not solved go for factory reset
admin_
Expert Level 5
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12-02-2018 05:22 PM in
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/