Oreo update not coming

[souravgaba]

Oreo update not coming in my phone pl help me out.

[matte42]

which phone

[souravgaba]

j7 prime

[matte42]

only rolled out for indian version now.. is your version indian one??

[souravgaba]

yes is indian

[matte42]

try to check it manually.. do u know how to check it manually??

[admin_]

Thank you for reaching out to the Samsung community! We are glad to inform you that official Oreo update for J7 Prime is launched by Samsung India. The update is available through FOTA i.e Menu> Settings> Software Update>Manually update software.
Also, you can check for the Oreo update notification by using Smart Switch PC suite as well. You need to download the PC Suite from below link:
http://www.samsung.com/in/support/smartswitch/

Note: Don’t disconnect your mobile phone from PC at the time of software installation.

You can also visit nearest Samsung service center to get the device OS updated to the latest OS version. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
We would love to hear your feedbacks and suggestions related to Oreo Update to further improve our services.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/