Off button issue

[Charlyn1]

What shoud i do guys? Can someone help me her? My off button is not working🙄 i can't restart it . Please help me

[Anonymous]

Model?

[Sidhabhi]

Check my post and meanwhile try some other methods

https://r2.community.samsung.com/t5/Galaxy-S/ALTERNATIVES-PHYSICAL-SCREEN-OFF-BUTTON/td-p/4451822

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support