Original topic:

Not gettin software update notification automatically

(Topic created on: 06-23-2017 09:35 PM)
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truly
Active Level 3
Options
Galaxy J
in my j700f i am not getting sofware update notification automatically when it arrives ,i have to check manually for the update everytime.
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6 Comments
SomC9Pro
Active Level 7
Galaxy J
yes same prblm here also
Arbaaz
Active Level 10
Galaxy J
same here...
samar007
Active Level 4
Galaxy J
i think it is because of power saving mode
truly
Active Level 3
Galaxy J
but my power saving mode is set at 20%
power saving mode is not the issue
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the given steps mention below for overcome issue:
Navigate to Apps > Setting > About device > Software update > Auto update > Enable.
If still facing issue then provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

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truly
Active Level 3
Galaxy J
auto update is also enable always, then also not getting any notification
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