Original topic:

My phone is not reading My Phone Number

(Topic created on: 12-03-2017 11:41 PM)
465 Views
Prrnjll
Active Level 1
Options
Galaxy J
my phone is not reading My Phone Number in
Setting>About Phone>My Phone Number.
It shows
sim1 unknown
Sim2 unknown
fcac6fd2-ee27-408a-9907-03f12b199690.jpg
3e46fb9a-127b-42ad-8f9d-a082a52346a3.jpg
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5 Comments
Ramkey
Active Level 4
Galaxy J
yes my phone also j7 2016
admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and sharing your concern. We would like to inform you that for this first perform steps: Settings -> Connections -> SIM Card Manager and check whether your SIM details show your number or "unknown". If showing as "unknown", then there might be some problem with SIM, you need to connect to service provider. Be sure to hit ♡ when you find an answer that works for you.
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Prrnjll
Active Level 1
Galaxy J
same sim card shows my phone number in j7 prime. its not service provider. Its the update. u should take care of it
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Prrnjll
Active Level 1
Galaxy J
i am just telling either there must be an edit option or it should automatically read it.. but neither is happening
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Prrnjll
Active Level 1
Galaxy J
and before update it was ok...
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