Prrnjll
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12-03-2017 11:41 PM (Last edited 03-15-2019 02:37 PM ) in
Galaxy J
my phone is not reading My Phone Number in
Setting>About Phone>My Phone Number.
It shows
sim1 unknown
Sim2 unknown


Setting>About Phone>My Phone Number.
It shows
sim1 unknown
Sim2 unknown
5 Comments
Ramkey
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12-04-2017 08:10 AM in
Galaxy J
yes my phone also j7 2016
admin_
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12-04-2017 02:11 PM in
Galaxy J
Thanks for being with Samsung and sharing your concern. We would like to inform you that for this first perform steps: Settings -> Connections -> SIM Card Manager and check whether your SIM details show your number or "unknown". If showing as "unknown", then there might be some problem with SIM, you need to connect to service provider. Be sure to hit ♡ when you find an answer that works for you.
Prrnjll
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12-05-2017 07:59 AM in
Galaxy J
same sim card shows my phone number in j7 prime. its not service provider. Its the update. u should take care of it
Prrnjll
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12-05-2017 05:39 PM in
Galaxy J
i am just telling either there must be an edit option or it should automatically read it.. but neither is happening
Prrnjll
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12-05-2017 05:39 PM in
Galaxy J
and before update it was ok...
