Original topic:

My fingerprint sensor is not. Working whats the reason how to solve it

(Topic created on: 05-16-2021 03:39 AM)
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lovely1435
Beginner Level 2
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Galaxy J


7 Comments
1921681101
Beginner Level 2
Galaxy J
1435
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1921681101
Beginner Level 2
Galaxy J
Ujjol
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Galaxy J
Dial *#0*# and tap on Sensor. Check your fingerprint sensor is it's working or not.
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àšůťøşh
Active Level 7
Galaxy J
I'm using A50s, but why did it Shor exynos 9610?

clipboard_image_1621142067727.jpg

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Galaxy J
I don't know. 🤔
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admin90
Active Level 3
Galaxy J
Restart phone
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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