My fingerprint sensor is not. Working whats the reason how to solve it

[1921681101]

1435

[1921681101]

Ujjol

[OptimusPrime108]

Dial *#0*# and tap on Sensor. Check your fingerprint sensor is it's working or not.

[àšůťøşh]

I'm using A50s, but why did it Shor exynos 9610?

[OptimusPrime108]

I don't know. 🤔

[admin90]

Restart phone

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support