Original topic:

J7 max error after update

(Topic created on: 07-09-2017 09:08 AM)
492 Views
kuldeepsha
Active Level 1
Options
Galaxy J
i have j7max with 7.0 nougat , after update some failed error show and my all pictures and video delete. security notice show unauthorised action have detected restart your device to undo any unauthorised changes.
secure folder app also not opened.
i m very irritate after update mobile.0f27fdc9-6b75-4c8d-8a66-bc7d2271092d.jpg
57824efa-fe34-4f1c-9332-01ae060f3b3f.jpg
25 Comments
srikanthrao
Active Level 5
Galaxy J
hi pleas do the mobile switch off and leave 1 or 2 minute then see it'll solve
0 Likes
kuldeepsha
Active Level 1
Galaxy J
i do that but not solved
0 Likes
vyahut
Active Level 1
Galaxy J
noo again same...
ranjithrachi
Active Level 1
Galaxy J
After switch off also it's not going
Ashar
Active Level 2
Galaxy J
due to some error while updating the software this problem has come just go to Samsung service centre n tell them to re-update then everything will be solved.
mav0810
Active Level 3
Galaxy J
can I update again after fixing it from service centre
hafiz
Beginner Level 2
Galaxy J
sir how set alerts when use another bum on this product
admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
kuldeepsha
Active Level 1
Galaxy J
plz slove issues
0 Likes