When I saw new software update on my J7 Prime earlier this morning I had hope that battery issue was finally solved. My thoughts are that this update made charging battery even worst. Im charging my phone for 5 hours and its still on 90% while Im using original charger from Samsung. Its so annoying!
Thanks for query. We would like to inform you that this handset is enriched with most powerful features. Kindly follow below mentioned steps to overcome the issue: 1) We recommend you to charge your handset with original wall charger that came with your handset sales pack. 2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
