Original topic:

J7 Prime Problem

(Topic created on: 10-07-2018 08:20 AM)
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Sofishbz
Active Level 2
Options
Galaxy J
I upgraded my J7 Prime to andriod oreo 8.1.0 few days earlier. Since then i am not able to move files out of the secure folder. Kindly help. I think this is a bug in the software so i request the samsung kindly fix this at earliest .... Thank You
3 Comments
gurjarboy
Active Level 2
Galaxy J
same problem here
admin_
Expert Level 5
Galaxy J
Thank you for reaching out to the Samsung community! ! We would like to inform you that kindly follow the below mentioned step to resolve your concern:
- Go to Secure folder>>My Files>>Search for content>>Select for content>>three dot>>move out of secure folder.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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Sofishbz
Active Level 2
Galaxy J
There is no 'Move out of Secure folder' Option...
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