Original topic:

J7 Prime - Buggy 1.7mb Update

(Topic created on: 04-24-2018 08:47 AM)
427 Views
Anonymous
Not applicable
Options
Galaxy J
I've updated my phone with that tiny update of 1.7 mb. Now I'm experiencing hellish new features such as very low sound quality on speaker, battery draining in super fast speed and many more issues.
I think that you people should never do this specially to the mid-range phones because we can't own another device even if we want to do so.
0 Likes
4 Comments
kushmooncat
Expert Level 3
Galaxy J
same.. low sound , battry prob , etc
arkadeepta
Beginner Level 2
Galaxy J
same problem...It was really buggy man...@Samsung help out...c'mon...
admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
chouhan9
Active Level 1
Galaxy J
same problem
0 Likes