J7 PRO update touch problem

[LocalRebelstar]

Today i got update for my phone j7 pro. After updating my phone im facing touch problem. its very irritating.
does anyone facing same problem or am i the only one?

[LocalRebelstar]

You must be lucky😋

[Shaikkrdn]

bgn ka phn hai j7 pro sale karke a7 2017 ley liya mai muth hai phn 🤣

[LocalRebelstar]

a7 2017 does not have front flash na😋

[TechnicalBabaji]

yes bro i facing same problem till the date i updated my phone. touch respose sometime not works and even fingerprint not respond sometime

[LocalRebelstar]

yeah before update its good but now having touch issues

[TechnicalBabaji]

yes

[TechnicalBabaji]

ab roll back karwaye wapas ya fhr rhne de

[LocalRebelstar]

May b we will get another update for this problem.. wait karte hai bhai

[rahul96]

yes I'm facing touch problem ...

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.