Original topic:

J7 MAX fingerprint is not working

(Topic created on: 09-20-2018 01:27 PM)
3046 Views
bittu007
Active Level 1
Options
Galaxy J
I have a J7 MAX phone and my phone's fingerprint not working always show "An error has occurred with the fingerprint sensor. If this message appears repeatedly,restart your device."
several times i restarted my phone and also rebooting the phone but problem is not solve.
please suggest what can i do.
TIA
16 Comments
Anonymous
Not applicable
Galaxy J
I have a J7 MAX phone and my phone's fingerprint not working always show "An error has occurred with the fingerprint sensor. If this message appears repeatedly,restart your device."
several times i restarted my phone and also rebooting the phone but problem is not solve.
please suggest what can i do.
TIA
0 Likes
Mehboob11
Beginner Level 2
Galaxy J
I have a J7 MAX phone and my phone's fingerprint not working always show "An error has occurred with the fingerprint sensor. If this message appears repeatedly,restart your device."
several times i restarted my phone and also rebooting the phone but problem is not solve.
please suggest what can i do.
TIA
0 Likes
paramashiva
Beginner Level 2
Galaxy J
j7 fingerprint sensor not working
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Kasun_077
Beginner Level 2
Galaxy J

same issue

0 Likes
Galaxy J
I have a J7 MAX phone and my phone's fingerprint not working always show "An error has occurred with the fingerprint sensor. If this message appears repeatedly,restart your device."
0 Likes
semuhi
Beginner Level 2
Galaxy J
I have a J7 MAX phone and my phone's fingerprint not working always show "An error has occurred with the fingerprint sensor. If this message appears repeatedly,restart your device."
several times i restarted my phone and also rebooting the phone but problem is not solve.
please suggest what can i do.
TIA
0 Likes