Original topic:

J6plus lag

(Topic created on: 09-06-2020 01:04 PM)
306 Views
YashArgade5
Active Level 2
Options
Galaxy J
Such a **bleep** phone till now always lags in daily uses cheater Samsung fraud don't beg for Rs.... I have given u the 16,000 rs in beg ....Take it **bleep**ers
Such a low quality phone j6plus **bleep** of Samsung cheater u 
4 Comments
Natural
Active Level 6
Galaxy J
we are also j6plus user but we cannot find any lag in our phone.
0 Likes
Galaxy J
ss it's true even same I'm facing 😓
cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
YashArgade5
Active Level 2
Galaxy J
nothing happens samsung i have gone to service center they only told its a low class phone and There will be a lag always...I have updated restart from service center but problem has nat gone
0 Likes