praveen611
Beginner Level 2
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09-11-2017 12:18 PM in
Galaxy J
ì have updatedsoftware of my galaxy j7 max device and after this update i found that I am not able to add fingerprints more than to two. every time when I tak on add other option then it opens a window to add fingerprints but when I touch my prints on sensor then nothing is happening.
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admin_
Expert Level 5
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09-11-2017 05:34 PM in
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
