Original topic:

How do I reboot my outdated Galaxy J7 mobile ?

(Topic created on: 11-29-2022 03:07 PM)
deccanera
Beginner Level 2
Options
Galaxy J

I have an old Galaxy J7 nxt that I wanted to completely wipe, but I don't have access to the phone number or Samsung account that were used when the phone was purchased because it was so long ago.

I am unable to wipe the device without the passwords, and I have my doubts about performing a hard reset because the device has a FRP lock.

Can anyone offer some recommendations for this?

samsung, deccan era

0 Likes
5 Comments
Galaxy J
Try this method
https://youtu.be/zgpzuVJJouE
Watch it from 2:00
Press power, volume plus and home key also because it is j7nxt.
0 Likes
Galaxy J
Device FRP lock ho jaayega.
0 Likes
Galaxy J
J7 nahi hoga
I have done 3 times with my j7prime by following above video.
Because I forgotten my password
And j7prime mein bhi knox security hai.
0 Likes
Galaxy J
Accha
Hmm may be you're right.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in https://www.samsung.com/in/support/email/


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes