Original topic:

Hanging.

(Topic created on: 03-02-2018 08:24 PM)
320 Views
Bharatappu
Active Level 3
Options
Galaxy J
Hanging prblm in J7 prime...yesturday i faced the hanging issues in my phone and, Touch also not wrked....and it took (1 Hour ) to Restart the device..
............Worst Samsung..........
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3 Comments
InfoHub
Active Level 3
Galaxy J
do not wait for restart... use volume key lower + power button for reboot
Bharatappu
Active Level 3
Galaxy J
ok tqsm..
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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